If the product is no longer in stock, you may be offered a different model of similar or better value in order to resolve the issue. If a product is deemed to have a manufacturing fault, then a resolution will be offered with a replacement product. Or alternatively and depending on the circumstances, you may be asked to send over images of the reported damage upon which said images will be further analysed by our team, before reaching a suitable decision on how to best proceed with a resolution. Our team will then investigate the product, to help determine, where the product fault lies. In order to determine the reason of fault, you may be asked to send the product in to our head office for investigation. However this does not cover faults that have occurred as a result of accidental loss or damage. ![]() Please check your retailers return policy online, for additional information.Īll STEALTH products come with a 12 month manufacturer’s guarantee. Kindly note: this policy strictly refers to the replacing of products in-store as well as any additional cover taken in-store during purchase. STEALTH does not honour ANY Extended Warranty or Additional Cover purchased through a Retail store and so in cases where a consumer paid for additional guarantee by the store, it will be solely up to the store to provide a resolution to the issue. However the relevant proof of purchase will only be accepted by the stores, provided it clearly shows the date of purchase to prove its validity. STEALTH understands that methods of purchase may vary – i.e. – Confirmation of the order on any retailer membership accounts, i.e. – A copy of your bank statement highlighting the purchase – An email invoice of your confirmation order What counts as alternative proof of purchase? ![]() STORE RETURNS POLICYĪll of our products are guaranteed for a period of 1 year from the date of purchase.įollowing the retailer’s standard 30-day return period, if there is a defect due to faulty materials or workmanship, the retailer from whom you purchased our product may ONLY replace with the same or a similar model, upon production of your purchase receipt or alternative proof of purchase and a STEALTH issued reference code. ![]() Kindly note that we also reserve the right to revise and update these Terms so as to ensure they reflect accurately and are up-to-date. If there is any inconsistency between these Terms and any other communication or notice then these Terms will prevail. Please note that these Terms are an agreement between yourself and our brand.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |